No worries! Follow these steps to resolve it:
- Check Promotion Status: Make sure the promotion is still active and hasn’t expired.
- Verify Eligibility: Ensure you meet all the requirements for the promotion.
- Refresh and Retry: Sometimes logging out and back in or refreshing the page can fix minor issues.
- Contact Support: If the problem persists, reach out to our Customer Support Team with details of the issue (screenshots, error messages, and the link or promotion name) so we can help you resolve it quickly.