For a successful verification, review these common tips to make sure your documents meet the necessary criteria:
Tips for a Smooth Verification:
- Good Condition: Document should be intact and undamaged.
- File Type & Size: Make sure your file is an accepted format (.jpg, .png, .svg and .zip files) and within the size limit. Compress if needed.
- Internet Connection: Ensure your connection is stable to avoid upload issues.
- Valid: Make sure it’s not expired.
- Fully Visible: All four corners should be in the photo/scan. Use a sharp, well-lit image.
- Name Match: The name must match your Sweeps.us account exactly.
- Government-Issued: Use an official ID like a passport, driver’s license, or national ID.
Following these tips will help your document get verified quickly and successfully. If you run into any issues during the process, our Customer Support Team is here to help.