If you wish to suspend your account access, you can use our “Self Exclusion” access control. Selecting one of the durations will prevent you from accessing your account for the duration of the selected period. Available options include 3 Months, 6 Months, Permanent.
Important notes:
- It will not be possible to reactivate your account until the selected period ends.
- If you selected an indefinite self exclusion access control, you may request to remove the control only after at least 6 months have passed.
- Sweeps Coins expire after 60 days of inactivity. Any redeemable Sweep Coins in your account must be redeemed before setting a Self-Exclusion restriction.
To activate a “Self Exclusion”, please follow these easy steps.
- Log in to your Sweeps.us account.
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Click on the Responsible Gaming tab located on the left side of the Lobby.
- Choose Self Exclusion.
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On Self Exclusion page, select a duration between 3 Months, 6 Months, Permanent.
- Click the Confirm button to set.
To know more about Responsible Social Gameplay (RSG), please visit this link.